Terms of Service

1. Acceptance of Terms

By accessing or using any of Cognora's services, including but not limited to StudyBuddy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.

These Terms constitute a legally binding agreement between you and Cognora Inc. ("Cognora," "we," "us," or "our"). If you do not agree with any part of these terms, you must not use our services.

2. Definitions

• "Service" refers to all products, services, and platforms provided by Cognora, including StudyBuddy, APIs, and educational tools.
• "User" refers to any individual or entity that accesses or uses our Services.
• "Content" includes text, graphics, images, music, software, audio, video, information, or other materials.
• "User Content" means any content submitted, posted, or transmitted by users through the Service.
• "AI Systems" refers to our artificial intelligence and machine learning systems and models.

3. Services Description

3.1 Core Services

Cognora provides AI-powered educational technology services, including:

• Interactive AI tutoring and learning assistance
• Document analysis and study material generation
• Educational content personalization

3.2 Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our services will be available at all times. We reserve the right to modify, suspend, or discontinue any part of our services without notice.

3.3 Service Quality

Our AI-powered features are provided through industry-leading partners including Anthropic, OpenAI, Google, and Groq. While these services are highly reliable, users should verify important information and exercise judgment when using AI-generated responses.

4. User Accounts

4.1 Account Creation

To access our services, you must create an account using a valid email address. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

4.2 Account Security

We use email-based authentication for account access. You are responsible for maintaining the confidentiality of your login credentials and for all activities associated with your account.

4.3 Account Restrictions

You must be at least 13 years old to create an account. Users under 18 must have parental consent. We reserve the right to suspend or terminate accounts that violate these terms.

5. Acceptable Use

5.1 Permitted Use

You agree to use our services only for:

• Educational and learning purposes
• Personal academic improvement
• Legitimate research and study
• Authorized institutional use

5.2 Prohibited Activities

You must not:

• Attempt to circumvent any service limitations or restrictions
• Reverse engineer or attempt to extract our AI models
• Share account access with unauthorized users
• Use our services for any illegal or unauthorized purpose
• Interfere with or disrupt our services or servers

6. Subscriptions and Payments

6.1 Subscription Plans

We offer various subscription tiers with different features and usage limits. Plan details and current pricing are available on our pricing page.

6.2 Payment Terms

• All payments are processed securely through Stripe
• Subscriptions auto-renew unless cancelled
• Refunds are handled case-by-case within 30 days
• Prices may change with notice to subscribers

6.3 Cancellation

You may cancel your subscription at any time. Access continues until the end of the current billing period. No partial refunds for unused time.

7. Intellectual Property

7.1 Our IP Rights

All content, features, and functionality of our services, including but not limited to our AI models, software, algorithms, text, graphics, and logos, are owned by Cognora and protected by intellectual property laws.

7.2 User Content Rights

You retain rights to content you submit but grant us a license to use, modify, and distribute it to provide our services. This includes using your content to improve our AI systems.

8. Data Usage and Privacy

Our services utilize third-party AI providers for computational processing. Your interactions may be processed by these providers in accordance with their respective privacy policies. We do not maintain or train our own AI models, ensuring your data is handled by established, secure providers.

9. Limitation of Liability

Our services are provided "as is" without warranties. We are not liable for:

• Accuracy of AI-generated content
• Service interruptions or data loss
• Indirect or consequential damages
• Third-party content or services

10. Termination

We may suspend or terminate your access to our services:

• For violations of these terms
• For fraudulent or illegal activities
• To protect our users or services
• Upon your request

11. Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with Canadian law. You agree to resolve disputes individually, not as part of a class action.

12. Modifications to Service

We reserve the right to modify or discontinue any part of our services. We will provide notice of significant changes when possible.

13. International Use

Our services are based in Canada but accessible globally. Users must comply with local laws and regulations when using our services.

14. Educational Institutions

Special terms apply for institutional users. Contact us for enterprise licensing and custom deployments.